• Our Story
• For Businesses
• For Students
• Resources
  • Articles
  • Contact Us
  • Help Centre
  • Our Success Stories
Get Started
Log In

• Get Started
• Log In

Back to Top

Last Updated: 24 Nov 2023

TERMS AND CONDITIONS OF USE

Welcome to the Hust website, mobile application, communication channels and social media platforms (our “Platform”). Our Platform is a skills-based matching platform which aims to connect businesses with tertiary students and early career professionals who are keen to experience real-world problem solving through taking on freelance projects. We further aim to value-add to the experience of our users by facilitating access to industry and academic mentors willing to provide specific advice and guidance on projects. 

These Terms and Conditions of Use (the “Terms”) constitute a legal agreement between you and Hust Pte. Ltd. (“ Hust”, “us”, “our” or “we”). 

By accessing or using the Platform, including browsing our Platform, you agree to comply with, and be legally bound by, the provisions of these Terms, whether or not you become a registered user of the Platform. These Terms govern your access to and use of the Platform, our services offered via the Platform or otherwise by us and any other software provided by us in connection with any of the foregoing (collectively, the “Services”). 

We license the use of our Platform to you based on these Terms. We do not sell our Platform to you and we remain the owner of our Platform at all times.

IMPORTANT NOTICE TO ALL USERS:

THE TERMS OF THIS AGREEMENT INCLUDE, IN PARTICULAR, WARRANTIES AND LIMITATIONS ON LIABILITY AT PARAGRAPHS 9 AND 10 AND AN INDEMNITY AT PARAGRAPH 11.

IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, WE WILL NOT LICENSE THE USE OF OUR PLATFORM TO YOU AND YOU MUST NOT USE OUR PLATFORM.

1 . INTERPRETATION

1.1 The definitions in this paragraph apply to these Terms:

(a) “Account” means an account on our Platform.

(b) “Fees” has the meaning given in paragraph 3.1.

(c) “Mentors” refers to the individuals, businesses or organisations with professional and/or academic expertise providing guidance to the Talents.

(d) “Partners” refers to the persons, entities or businesses who engage Talents via the Platform.

(e) “PDPA” means the Personal Data Protection Act 2012 of Singapore.

(f) “Personal Data” has the meaning given under the PDPA.

(g) “Related Content” means information, content, materials, products and other services included on or otherwise made available to you through the Services.

(h) “Related Parties” means in relation to Hust, our related corporations (as determined in accordance with section 6 of the Companies Act 1967 of Singapore) and our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors and assigns.

(i) “Service Contract” refers to the contracts for service entered into between a Talent and a Partner, a template of which is provided on the Platform

(j) “Talents” refers to the tertiary students or early career professionals offering and providing their services to the Partners via the Platform.

2 . TERMS OF SERVICE

2.1 The provisions set out in these Terms govern your access to and your use of our Platform and shall constitute a legally binding agreement between you and us. We may change such Terms from time to time and shall notify you accordingly if we do. If you do not agree to such Terms, you must not use our Platform.

2.2 Subject to you agreeing to abide by these Terms, we hereby grant to you a revocable, non-exclusive and non-transferable licence to use our Platform on these Terms.

2.3 You may view our Platform without registering for an Account, but must register for an Account to access our Services which involves providing us with certain mandatory and voluntary information as required for a successful registration.

2.4 By registering for an Account as a Talent, you confirm that:

(a) you have read the terms set out in these Terms and agree to be bound by and comply with them;

(b) you are 18 years old and above. We may ask for proof of age before you can register for an account with us. If you are under 18 years of age, you must obtain the consent of your parents or legal guardian before registering an account with us or your parent or legal guardian must register an account with us instead on your behalf;

(c) you are capable of entering into and performing legally binding contracts under applicable law; and

(d) all information you provide when registering for an Account is accurate, up to date, truthful and complete.

2.5 By registering for an Account as a Partner or Mentor, you confirm that:

(a) you have read the terms set out in these Terms and agree to be bound by and comply with them;

(b) if you are an individual, you are 18 years old and above;

(c) you are capable of entering into and performing legally binding contracts under applicable law; and

(d) all information you provide when registering for an Account is accurate, up to date, truthful and complete.

2.6 You are responsible for maintaining the confidentiality of your Account and you are responsible for all activities that occur under your Account. You agree that all actions carried out by any person through your Account shall be deemed to be an act carried out by you, and you shall ensure that all persons who have access to and use your Account are authorised to do so. We are not responsible for any loss, damage or liabilities arising as a result of or in connection with the wrongful, fraudulent or illegal use of your Account.

2.7 We reserve the right to, without any notice, explanation or liability and in our sole discretion, refuse to allow you or suspend your access to our Platform or your Account at any time, or remove or edit content (including content submitted by you) on our Platform or any of our affiliated websites (including social media pages).

2.8 We reserve the right to change, modify, suspend or discontinue any portion of the Services, our Platform or any other products, services, affiliated websites (including social media pages) and/or other software provided by us in connection with any of the foregoing at any time. You agree that access to or operation of any of the foregoing may from time to time be interrupted or encounter technical difficulties.

2.9 You acknowledge and agree that all Service Contracts made through an Account is made directly between the Talent and the Partner. Hust is not responsible for the creation and operation of your Account and its content, including any offerings of goods and services that may be sold through an Account, and all aspects of transactions between its users. For the avoidance of doubt, Hust is neither a seller, merchant or provider of any goods or services published on our Platform and will have no responsibility for any goods or services sold or bought through the use of our Services.

2.10 Unless otherwise agreed, you are not permitted to use, or submit any content to, our Platform or any of our affiliated websites to advertise, promote or market any products or services of any third party.

2.11 The following additional terms also apply to your use of our Platform and form part of these Terms:

(a) Our Acceptable Use Policy (which can be viewed here) sets out the permitted uses and prohibited uses of our Platform. When using our Platform, you must comply with this Acceptable Use Policy.

(b) Our Privacy Policy (which can be viewed here) sets out our policy concerning the collection, use and disclosure of your Personal Data in compliance with the PDPA. By using our Platform, you consent to our collection, use and disclosure of your Data in the manner set out in our Privacy Policy and you warrant that all Data provided by you is accurate. Should you wish to update your Data and/or withdraw your consent to our collection, use and disclosure of your Data, or should you have any feedback or enquiries relating to your Data, please  contact our Data Protection Officer at [email protected].

3. PAYMENT OF FEES

3.1 Once a Service Contract has been entered into between a Talent and a Partner, you may be charged fees in relation to the Service Contract or on transactions made through your Account (the “Fees”). Such Fees will be published on our Platform and updated from time to time.

3.2 The Fees are chargeable upon the Service Contract being entered into between the Talent and Partner, regardless of the fulfilment of the obligations by both the Talent and Partner or otherwise. The Fees will be released to Hust upon the termination of the Service Contract (whether upon the fulfilment of the obligations by both the Talent and Partner or otherwise) or within [6] months, whichever is earlier.

3.3 You may pay the Fees through any of the methods as may be made available on the Platform or as may be notified to you from time to time.

3.4 Hust does not provide refund of any Fees.

4 . APPOINTMENT OF PROCESSOR

4.1 By using our Services, you have instructed and appointed us as your agent to integrate your Account with a payment processor (the “Processor”), the Processor will be responsible for processing and settlement of applicable transactions that will take place in your Account. The Processor will accept and process credit card, debit card and other types of payments with respect to any sales of your products and services through internet-based transactions through your Account. You are also agreeing to the Processor’s terms of service.

4.2 Any payment transactions between the Talent and Partner shall be governed by the Service Contract and processed by the Processer as set out in paragraph 4.1 above. Neither we nor the Processor shall be obligated to assist with the refund of any payment transactions between the Talent and Partner.

4.3 The Processor is Stripe Payments Singapore Pte. Ltd. The Processor will carry out the processing and settlement of application transactions under the terms of services entered into between us and Stripe Payments Singapore Pte. Ltd., which can be found here.

4.4 We reserve the right to change the Processor, subject to the terms of our agreement with the Processor.

5. THIRD PARTY LINKS

5.1 The Platform may contain links to third party sites that are not affiliated with or owned, operated or controlled by us, including third party payment service providers. You acknowledge and agree that Hust is not responsible for the accuracy, content, privacy policies or practices of any linked websites or the companies that own them. The use of such links and access to any third party sites is entirely at your own risk, and Hust shall not be liable for any loss, injury, claims, actions, costs, expenses or other damage arising from the access to those websites.

6. UPLOADING CONTENT TO OUR PLATFORM

6.1 You irrevocably and unconditionally represent and warrant that any of your content uploaded to our Platform belongs to you and complies with our Privacy Policy, Acceptable Use Policy, the PDPA and any other applicable laws.

6.2 You are fully responsible for your content uploaded to our Platform. We will not be responsible, or liable to any third party, for:

(a) the content or accuracy of any content or data uploaded by you, by us on your behalf, or any other user of our Platform; or

(b) the loss of any content or data (whether in physical or digital form) provided to us by you. You should keep a record of all such content and data.

6.3 We will use the content uploaded by you to carry out the Services, carrying out our obligations in these Terms and any other purpose expressly set out in these Terms or otherwise agreed between us. We will not otherwise disclose or distribute the content uploaded by you, save for when required by law, a court of competent jurisdiction or any governmental or regulatory authority.

6.4 We may use the content uploaded by you for the purpose of data analytics, marketing and promotional purposes. Any such content which is used for the purpose of data analytics, marketing and promotional purposes shall be anonymised and used only for the purposes of improving the Services and our response to users of the Platform.

6.5 We have the right to disclose your identity to any third party claiming that any content posted or uploaded by you to our Platform constitutes a violation of their rights under Singapore law.

6.6 We have the right to delete any content uploaded to our Platform if, in our opinion, it does not comply with the content standards set out in our Acceptable Use Policy.

7. RESTRICTIONS

Except as expressly set out in these Terms or as permitted by any applicable law, you undertake:

(a) not to violate or breach any applicable law or regulation in any relevant jurisdiction in your use of the Platform;

(b) dilute, tarnish or otherwise harm our brand in any way, including through registering and/or using “Hust” or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domain names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to our domains, trademarks, taglines, promotional campaigns;

(c) provide or submit any false or misleading information and/or documents to us, including (but not limited to) false names, qualifications or other personal data;

(d) retain any personal data of users where the purpose for which that personal data was collected is no longer being served by retention of the personal data, or where retention is no longer necessary for legal or business purposes;

(e) not to provide or otherwise make available our Platform in whole or in part (including but not limited to program listings, object and source program listings, object code and source code), in any form to any person without prior written consent from us;

(f) not to endeavour to circumvent a suspension, termination, or closure of your account, including, but not limited to, creating a new account to circumvent an account suspension or closure; and

(g) not to disrupt, disable, or otherwise impair the proper working of the Services, our Platform or our servers, such as through hacking, cyber-attacks (including but not limited to denial-of-service attacks), tampering or reprogramming

8. INTELLECTUAL PROPERTY RIGHTS

8.1 You acknowledge that all intellectual property rights in our Platform anywhere in the world belong to us, that rights in our Platform are licensed (not sold) to you, and that you have no rights in, or to, our Platform other than the right to use them in accordance with these Terms.

8.2 Any intellectual property rights in content uploaded by you to our Platform shall continue to belong to you or their respective owners. You agree that you grant us a royalty-free and non-exclusive licence to use, reproduce, publish and display such intellectual property rights for the purposes of performing the Services, marketing and promotional purposes, internal administrative purposes and any other purposes set out in these Terms, including for the purpose of improving the Services and our responses to users of the Platform. For the avoidance of doubt, further consent or approval is not required should we use, reproduce, publish or display such content for the aforementioned purposes.

8.3 You acknowledge that you have no right to have access to our Platform in source code form.

8.4 You must not modify the paper or digital copies of any materials you have printed off or downloaded from our Platform in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

8.5 You must not use any part of the content on our Platform for commercial purposes not specified on our Platform without obtaining a licence to do so from us or our licensors.

8.6 If you print off, copy or download any content on our Platform in breach of these Terms, your right to use our Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9. WARRANTIES

9.1 While we make all efforts to maintain the accuracy of the information on the Platform, we provide the Services, Platform and Related Content on an “as is” and “as available” basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of any of the foregoing, unless otherwise specified in writing. You expressly agree that your use of the Services and the Platform is at your sole risk.

9.2 These Terms sets out the full extent of our obligations and liabilities in respect of the supply of the Services and the Platform. Except as expressly stated in these Terms, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other terms concerning the supply of the Services and the Platform which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services, the Platform, the Related Content, or electronic communications sent by us are free of viruses or other harmful components.

9.3 You represent and warrant that any information, content, materials, products and services published on your Account, the goods and services sold and/or provided through the use of our Services will be true, accurate, and complete, and will not violate any applicable laws, regulations or rights of third parties.

10. LIMITATION OF LIABILITY

10.1 We are not liable for the completeness, accuracy or correctness of any information uploaded on our Platform and any Related Content. You expressly agree that your use of the Services and our Platform is at your sole risk.

10.2 Hust and our Related Parties have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms (including but not limited to the use of, or inability to use, the Services, our Platform or any other website or software) for:

(a) loss of profits, sales, business, or revenue;

(b) business interruption;

(c) loss of anticipated savings;

(d) loss or corruption of data or information;

(e) loss of business opportunity, goodwill or reputation; or

(f) any other indirect or consequential loss or damage.

10.3 Nothing in these Terms shall limit or exclude our liability for:

(a) death or personal injury resulting from our negligence;

(b) fraud; and/or

(c) any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.

10.4 You further acknowledge and agree that your access and use of our Services is dependent on third- party service providers such as internet, network, connectivity or other link providers. Payments made via our Platform may be processed by third party payment system providers and we do not retain or process any such payment information. We cannot guarantee the security of such third-party payment system(s) or any payment data on the Platform, we are not responsible for any acts or omissions of any third parties and disclaims any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, we are not responsible for the results of any credit inquiry, the availability or performance of the Internet, your connection to the Internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Platform, you expressly relieve us from any and all liability in connection with the acts, comissions or defaults of such third parties.

10.5 We will not be liable by reason of any failure or delay in the performance of our obligations on account of events beyond our reasonable control, which may include denial-of-service attacks, a failure by a third-party hosting provider or utility provider, strikes, shortages, riots, fires, acts of God, war, terrorism, and governmental action.

10.6 We remain entitled at all times to investigate at our discretion any complaint regarding the use of our Platform or any suspected unlawful activity and to take any action that we deem appropriate, including filing a report with the appropriate authorities.

10.7 Our Platform is not intended to serve a record-keeping function and we shall not be liable for any loss of data or content.

10.8 These Terms set out the full extent of our obligations and liabilities in respect of the supply of the Services and our Platform. Except as expressly stated in these Terms, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other terms concerning the supply of the Services and our Platform which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.

11. Indemnity

11.1 You agree to indemnify and hold us and  our Related Parties harmless from and against all claims, losses, expenses, damages and costs (including but not limited to direct, incidental, consequential, exemplary and indirect damages), and reasonable legal fees, resulting from or arising out of your act, default or omission, whether in your use of our Platform, Services, and/or any websites or software in relation thereto or otherwise, and whether in respect of your breach of these Terms (including our Privacy Policy and Acceptable Use Policy), any aspect of the transaction which take place on your Account, including but not limited to fraudulent transactions, or any laws or regulations or otherwise.

12. OTHER IMPORTANT ITEMS

12.1 Hust may, at our sole and absolute discretion, assist with dispute resolution between its users. Should we choose to do so, you agree to cooperate and assist us in good faith, and to provide us with all requested information. Should you choose to submit any dispute to us to resolution and we agree to assist, you agree that any decision made by Hust shall be final, and you shall take such actions as may be directed by us following such decision.

12.2 Hust reserves the right, at our sole and absolute discretion, to modify these Terms from time to time so that our Services and policies are accurately reflected. While we will use our reasonable endeavours to notify you of any material changes to these Terms by email, you agree and acknowledge that it shall be your responsibility to review the Terms regularly. By continuing to use the Platform and our Services following the effective date of any modifications to these Terms, you shall be deemed to have accepted such modification. If you do not agree to any modifications, you must not use the Platform.

12.3 We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or obligations under these Terms. You may not, without our express consent in writing, transfer any of your rights or obligations under these Terms.

12.4 No joint venture, partnership or agency or employment relationship has arisen by reason of these Terms.

12.5 These Terms and any document expressly referred to in it constitutes the entire agreement between us regarding their subject matter, and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to that subject matter. You agree that you shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in it. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms or any document expressly referred to in it.

12.6 If we fail to insist that you perform any of your obligations under these Terms, if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

12.7 Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

12.8 These Terms, its subject matter and its formation, and any other disputes or claims in connection therewith, are governed by Singapore law. In the event of any such disputes or claims in connection with these Terms, you agree to first engage in good faith discussions with us to resolve such dispute or claim. If such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of Singapore.

SCHEDULE ACCEPTABLE USE POLICY

1. This acceptable use policy sets out the terms between Hust Pte. Ltd. (“we” or “us”) and the account holder (“you”) upon which you may use the Hust website and/or the Hust mobile application (“Platform”).

2. Your use of our Platform means that you accept, and agree to abide by (and shall ensure that all users of your account on the Platform, whose acts carried out on your account shall deem to be an act carried out by you, shall abide by), all the policies in this acceptable use policy, which form part of and supplement our main Terms of and Conditions of Use for our Platform (the “Terms”).

PROHIBITED USES

3. You may use our Platform only for lawful purposes. You may not use our Platform:

(a) in any way that breaches any applicable local or international laws or regulations;

(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

(c) to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out in our prevailing terms and conditions as amended from time to time; and

(d) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

(a) not to reproduce, duplicate, copy or re-sell any part of our Platform in contravention of the provisions of our Terms; and

(b) not to access without authority, interfere with, damage or disrupt:

(i) any part of our Platform;

(ii) any equipment or network on which our Platform is stored;

(iii) any software used in the provision of our Platform; or

(iv) any equipment or network or software owned or used by any third party.

CONTENT STANDARDS

5. These content standards apply to any and all information and material which you post or upload on our Platform (“Contributions”).

6. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contribution as well as to its whole.

7. Contributions must:

(a) comply with Singapore law, in particular, the Personal Data Protection Act 2012 of Singapore, and the laws of any country from which they are posted and published; and

(b) be placed in the correct and appropriate categories.

8. You shall be responsible for ensuring all Contributions are up-to-date, authentic, truthful and accurate. You shall be responsible for the origin of the Contributions and must ensure that you either have all ownership rights to the Contributions posted or all rights and/or consents or licences allowing you to upload and post the Contributions to and on our Platform.

9. Contributions must not:

(a) infringe any intellectual property right of any other person;

(b) be made in breach of any legal duty owed to a third party, such as a contractual duty, a duty of confidence or any duty arising under law (including the Personal Data Protection Act 2012 of Singapore);

(c) contain any material which is defamatory of any person, obscene, offensive, or inflammatory or promotes any illegal activity, discrimination, violence, or ill-will and hostility;

(d) be threatening or abusive, invade another’s privacy, or cause or be likely to cause annoyance, alarm, inconvenience or needless anxiety to any other person;

(e) be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

(f) give the impression that they emanate from us, if this is not the case; or

(g) advocate, promote or assist any unlawful act or otherwise contain any material which is criminal in nature.

10. We reserve the right to request that you amend or delete the Contributions if it is found that any of the Contributions posted by you is in contravention of this acceptable use policy.

11. Where you choose to terminate your account with us, you may delete all previous Contributions made by you and retain a copy of the same.

SUSPENSION AND TERMINATION

12. We will determine, at our discretion, whether there has been a breach of this acceptable use policy through your use of our Platform. When a breach of this policy has occurred, we may take such action as we deem appropriate.

13. Failure to comply with this acceptable use policy constitutes a material breach of our Terms upon which you are permitted to use our Platform, and may result in our taking all or any of the following actions:

(a) immediate temporary or permanent withdrawal of your right to use our Platform;

(b) immediate temporary or permanent removal of any Contribution;

(c) issuance of a warning to you;

(d) legal proceedings against you for reimbursement of all costs on an indemnity basis (including but not limited to reasonable administrative and legal costs) resulting from the breach;

(e) further legal action against you; and/or

(f) disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

14. We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

CHANGES TO THE ACCEPTABLE USE POLICY

15. We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our Platform.